ORDERING
Simply fill in the Order Form here to place your order.
If you have any enquiries about any of our pieces, just fill in the Enquiry Form here. Enquiries do not constitute an order, so no worries; just ask away.
You will receive a payment advice email (invoice) after submission of order. Please contact us at [email protected] if you do not receive any invoice within 3 working days. Do check your junk folder as it may have been landed up there.
HOTMAIL/MSN/LIVE/YAHOO/LYCOS users
Please add our email address to ensure that mails don't end up in the junk folder.
If you have any enquiries about any of our pieces, just fill in the Enquiry Form here. Enquiries do not constitute an order, so no worries; just ask away.
You will receive a payment advice email (invoice) after submission of order. Please contact us at [email protected] if you do not receive any invoice within 3 working days. Do check your junk folder as it may have been landed up there.
HOTMAIL/MSN/LIVE/YAHOO/LYCOS users
Please add our email address to ensure that mails don't end up in the junk folder.
payment mode
For Singapore buyers, we accept:
* DBS/POSB Internet bank transfer
* DBS/POSB ATM transfer (Please send us a snapshot of the transaction receipt for verification purposes)
We will send you a confirmation email once payment has been verified. Do give us 1 - 2 working days to verify your payment.
For international buyers, please contact us at hello@playtimerebels.com for rates and payment modes.
* DBS/POSB Internet bank transfer
* DBS/POSB ATM transfer (Please send us a snapshot of the transaction receipt for verification purposes)
We will send you a confirmation email once payment has been verified. Do give us 1 - 2 working days to verify your payment.
For international buyers, please contact us at hello@playtimerebels.com for rates and payment modes.
delivery
All parcels are delivered by Singpost. We highly recommend that you opt for registered mail to prevent lost parcels as registered parcels can be tracked via the Singpost website. We will not be liable for any lost parcels after posting if you opt for normal mail.
Local Postage
Accessories: SGD 1.00
Apparel: SGD 1.50
Shoes/Bags: SGD 3.50
SGD 0.50 for each additional item
Local Registered Postage
Additional SGD 2.50 on top of normal postage rates.
Orders will be shipped out within 3 working days after payment is verified.
Local Postage
Accessories: SGD 1.00
Apparel: SGD 1.50
Shoes/Bags: SGD 3.50
SGD 0.50 for each additional item
Local Registered Postage
Additional SGD 2.50 on top of normal postage rates.
Orders will be shipped out within 3 working days after payment is verified.
refund/exchange
We will exchange or refund any defective items if it is mailed back to us within 7 days after receipt. Please send a snapshot of the defect back to us for verification. Customers will bear full responsibility in making sure items mailed back are packed securely and sealed properly. We will not be responsible for lost mail in connection to such returns or exchange.
For items that are deemed defective, it will be exchanged for either the same item if stock is still available, or a different item of your choice of equal or lesser value. The difference in price will be refunded to you. Alternatively, you can opt for a refund if the item is out of stock.
For items that are deemed defective, it will be exchanged for either the same item if stock is still available, or a different item of your choice of equal or lesser value. The difference in price will be refunded to you. Alternatively, you can opt for a refund if the item is out of stock.
